Ministry of External Affairs with its Headquarter at New Delhi, functions abroad through its Missions/Posts (Embassy, High Commission, Consulate) abroad across the globe. We started the work in year 2012 and are continuing the
same till date. Our work involves creating image retrievable database of the consular documents by carrying out scanning, digitizing and indexing at the selected Indian Missions/Posts in different geographical regions. The
documents are of varying size from A2 to A4 with some being quite old. We primarily cater to Visa, PIO, OCI and Passport Applications along with Renunciation & other miscellaneous services documents.
This Digitization process provides a platform to integrate records in digital form with the centralized server thus ensuring seamless integration of the information with the existing workflow. The prime advantage is easy & fast retrieval of any application across the globe based on varied parameters in fraction of time .The potential reduction in physical storage space, saving money and freeing up of office space is another basic advantage the missions abroad have had with this exercise.
The magnitude of the job with over 110 million passport applications and 200 million Visa applications the varied working conditions, occasional unconducive environment, geographically separate locations not only posed challenges however helped us create a niche for our work on the global platform.